1. Make sure you're using the latest version Microsoft NTFS for Mac by Paragon Software.
2. Connect the drive containing the NTFS partition, and make sure the partition is not mounted. You can open Disk Utility, select the required partition on the left, and click “Unmount” on the menu bar above.
3. Open the Terminal utility (Application -> Utilities -> Terminal) and perform the following command to create a mountpoint:
sudo mkdir /Volumes/ntfs
Please note that if you need to mount several NTFS volumes simultaneously, you'll need to create the corresponding number of mountpoints.
(for instance
sudo mkdir /Volumes/ntfs
sudo mkdir /Volumes/ntfs1
sudo mkdir /Volumes/Bootcamp
etc)
A new mounpoint must be created after each system restart.
4. Run the following command:
diskutil list
and note the NTFS (listed as Windows_NTFS/Miscrosoft Basic Data) partition's Identifier or use Disk Utility for the same purpose -- choose the volume and go to "Info", or use the hotkey combination cmd+I. You will find this information there:
IDENTIFIER: diskXsY
where X and Y are numbers. We will need them later.
5. Run the following command to mount it to previously-created mountpoint:
sudo /Library/Filesystems/ufsd_NTFS.fs/Contents/Resources/mount_ufsd_NTFS /dev/diskXsY /Volumes/ntfs
where diskXsY - the NTFS partition's identifier from the previous step
/Volumes/ntfs - the mountpoint from Step 3
(for instance)sudo /Library/Filesystems/ufsd_NTFS.fs/Contents/Resources/mount_ufsd_NTFS /dev/disk0s3 /Volumes/ntfs
Please be sure to:
- copy and paste the commands correctly in order to retain all the spaces and syntax;
- use the volume's (partition) identifier (such as diskXsY), not the disk's (such as diskX), in the mount command
If the mount issues persist:
Please contact Paragon Software support Team.
Be sure to save screenshots of the Terminal commands' output as well as attach new verbose logs:
https://paragon-software.zendesk.com/hc/articles/14100122445841
and attach those to your request.
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